General FAQ > Palm OS Products

- How do I install your software on my PDA? There's no installer program.
- I can't install your software, and I'm using Vista. Help?
- Where do I enter the registration code, once I have it?
- How do I upgrade to the latest version of a Palm OS program?

How do I install your software on my PDA? There's no installer program.

There's no installer program because I'm trying not to limit the Palm OS software to Windows users. The only files that are necessary to install on the PDA are the one or two PRC files in the zip file's main directory. There may be other PRC files in the package, but they are all optional, depending on your needs.

Since nearly all of the users with this problem are Windows users, though, here is a step-by-step explanation:

1. Open the Quick Install tool that comes with Palm Desktop
2. Add the PRC files you wish to install using that program
3. Hotsync your PDA

I can't install your software, and I'm using Vista. Help? (back to top)

Your problem has nothing to do with the software available on this site, and has everything to do with Vista. More specifically, it's a problem with Vista and older versions of Palm Desktop.

Make sure you've got the very latest version of Palm Desktop, downloading a beta version if you have to. If you have it and it doesn't work, and your PDA has a memory card slot, use a memory card and card reader to install. If that isn't a viable option, then take the issue up with Palm or the manufacturer of your PDA.

For more information:
http://www.palm.com/us/support/windowsvista/

Where do I enter the registration code, once I have it? (back to top)

In one particular screen of the application on your PDA, there is an Option menu that contains a choice called Register. This menu option will take you to a prompt to enter the code. The screen that this option is available on varies with the application:

• upIRC - Startup screen (prompts for nick, server, etc.)
• CacheMate - Record list view (New and sort order buttons)
• Last One - Startup screen (with Options and Start buttons)

If you've just started up the application in question, and are utterly lost finding the "Register" option, try the following:

• CacheMate - Tap the "Done" button in the lower left

Once you're at the particular screen for the program you're registering, take the following steps:

1. Access the menu bar by tapping on the menu icon to the left of the Graffiti area or, in OS versions 3.5 and later, tap the title bar of the application in the top left of the screen.
2. Tap Option to select the Option menu.
3. Tap Register. A dialog box will appear prompting you for the registration code.
4. Tap the field (dotted line) in the dialog to set focus on it.
5. Enter the code and tap OK.

How do I upgrade to the latest version of a Palm OS program? (back to top)

Simply download the latest version of the program and install it over what you have. Any exceptions to this "rule" will be spelled out in the appropriate documentation.